Why are surveys important for your organization?
Leaders and managers all need objective, uncontaminated perceptions of employees, direct reports, co-workers and customers. Surveys make it “safe” to express true feelings and opinions. This enables leadership to Identify and respond to issues and problems.

360° Reviews:
The feedback from a manager’s direct reports, peers and manager, positioned against a self-assessment, provides essential feedback on strengths to celebrate and most importantly, the skills or competencies to be improve to become more effective leaders and managers. Gaps are highlighted for professional development and career advancement.

• The review instrument can be customized.
• Consolidation of results highlights management skills that need development across the organization.
• PSG provides feedback and coaching to all reviewees, following the review. (View Performance Coaching)

Employee Engagement Surveys:
These surveys provide a macro view of employee morale and internal business practices. High employee satisfaction typically means high customer satisfaction and therefore high productivity and performance. Analysis by location and department pinpoints areas that need attention without compromising confidentiality. The themes analyses highlight the key issues and low-hanging fruit for follow-up and accountability. PSG consultants work with leadership to address issues raised.


Customer Perception Surveys:
Customer perceptions are vital to the planning process, marketing strategies and, indeed, to the health of every business. For rapid capture of customer feedback, online surveys address quality of products and services and encourage customer suggestions.

For internal customer surveys, support departments (IT, HR, Accounting, Marketing, Legal, etc.) are evaluated by users of their services.

How Performance-Solutions-Group helps you:

• We collaborate with clients in customizing surveys.
• Our survey results provide multiple “cuts” of the data for additional insights.
• PSG consultants work with clients to develop solutions to problems raised.

Contact Performance-Solutions-Group, Inc.
To discuss your survey needs, please contact us at (203) 987-3338 info@performance-solutions-group.com